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Warranty issue

Posted: Wed Aug 30, 2023 9:57 pm
by Ninjachica
Called Suzuki dealer in derby, to see if they would give me the code for my fault. £30. I thought that was ok. Better than going to Leeds, to find i need a new battery, or some other wear and tear.

Then i rang the dealer i bought it from.
Several calls later (they were very proactive), and i can take it to derby on their dime.

Very happy with that.
Booked for Saturday.
Hopefully it is an easy fix.

Re: Warranty issue

Posted: Thu Aug 31, 2023 6:19 pm
by Beelady
That's good news. You never know how good a dealer is until you have a problem. Yours sounds helpful. A promising start.

Re: Warranty issue

Posted: Thu Aug 31, 2023 10:38 pm
by Ninjachica
I've taken the boxes off for now.

Blimey it's skinny.

Just need to remove my personal saddlebags now 🤣🤣🤣

Re: Warranty issue

Posted: Fri Sep 01, 2023 2:29 pm
by CantCorner
Ninjachica wrote: Thu Aug 31, 2023 10:38 pm I've taken the boxes off for now.

Blimey it's skinny.

Just need to remove my personal saddlebags now 🤣🤣🤣
Let me know how it's done , could do with removing a few myself . :lol:

Re: Warranty issue

Posted: Sat Sep 02, 2023 7:05 pm
by Ninjachica
Well
Faulty exhaust valve.
Covered by the warranty, thank goodness.

It's being done at Derby. They have order the bits, and I'll take it in next week.
Wonder if it will take as long as Snev's.

They did think it also had an oil leak, but then realised it was covered in ACF 😆😆

Re: Warranty issue

Posted: Sun Sep 03, 2023 1:10 pm
by Beelady
Nothing will take as long as Nev's Grom :)
I'm pleased your dealer's so helpful. What a relief.

Re: Warranty issue

Posted: Wed Sep 13, 2023 7:38 pm
by bobsnicholson
You ladies must intimidate the dealers to get work done.

Re: Warranty issue

Posted: Sun Sep 17, 2023 7:53 am
by Beelady
We don't need to intimidate, Bob. We just act normally :D

Re: Warranty issue

Posted: Sun Sep 17, 2023 7:13 pm
by bobsnicholson
That's what i mean :D :lol:

Re: Warranty issue

Posted: Mon Sep 18, 2023 10:45 am
by Beelady
We like to think it comes across as charm.

Intimidation is reserved for when we're not pleased with the outcome :D